Privacy policy

Privacy Policy

This Privacy Policy explains how CzRobotics s.r.o. ("we", "us", or "our") collects, uses, and shares your personal data when you visit or make a purchase from www.czrobotics.cz.

1. Data Controller

The controller of your personal data is:

• Company: CzRobotics s.r.o.
• Registered Office: Malešická 44/56, 108 00 Praha, Czech Republic
• ID No. (IČO): 26493217
• Email: info@czrobotics.cz

2. What Personal Data We Collect

When you visit the Site, we automatically collect certain information about your device (via cookies). When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

• Name and Surname
• Billing and Shipping Address
• Payment Information (we do not store full credit card numbers; these are processed by secure payment gateways)
• Email Address
• Phone Number
• Company ID (IČO) and VAT ID (DIČ) (if applicable)

3. How We Use Your Personal Data

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud;
• Comply with legal obligations (e.g., accounting and tax laws).

4. Sharing Your Personal Data

We share your Personal Data with third parties to help us use your Personal Data, as described above. Specifically:

• Shipping Providers: We share your address and phone number with carriers (e.g., DHL, FedEx, TNT, PPL) to deliver your order.
• Payment Processors: We use secure payment gateways (e.g., Stripe, PayPal, GoPay) to process payments.
• Accounting: Your invoice data is processed by our accounting systems to comply with tax laws.
• Compliance: We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for the period required by tax laws (usually 10 years) unless and until you ask us to delete this information (provided it is not required for legal/tax purposes).

6. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to ask that your personal data be corrected, updated, or deleted.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent (where applicable).

To exercise these rights, please contact us through the contact information above.

7. Cookies

We use cookies to improve your experience on our Site. For detailed information on the cookies we use and how to manage them, please refer to our Cookie Policy.

8. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Last updated: January 2026