FAQ for choosing a CzRobotics system

A practical starting point for first-time customers: what the machines can do, where the limits are, how the software works, and when a quote is safer than a standard shop order.

Physical limits

Head choice, tilt, rotary motion, and fixture space can change the usable working area.

Clear workflow

G-code, Inkscape, USB control, and offline operation are explained without hidden licence traps.

Material reality

Viscosity, particles, drying speed, ventilation, and cleaning decide whether spraying is stable.

01

Machines and head selection

Start with the physical task: sprayed area, head type, angle, and whether the part stays flat.

Which machine size should I start with?

Choose the machine from the useful sprayed area, not from the outer frame size. Singular is the compact base machine, Singular L adds length, Singular X adds width, and Singular XL gives both more length and more width for larger fixtures or future expansion.

What is included with a complete machine?

A complete machine includes the selected Singular platform, the selected head system, the USB G-code controller, and a 110-240 V power adapter. Options such as a heated plate, Tilt, rotary table, external control unit, or special fixtures are added only when the workflow needs them.

How do I choose between Smooth, Tricolor, and Hexacolor heads?

Smooth Head is the standard single-nozzle head with precise needle opening controlled as the A axis. Tricolor uses three independently controlled nozzles for switching between reservoirs. Hexacolor is the multi-nozzle route for demanding multi-feed applications, but it is physically larger and needs a more specific setup discussion.

Can I combine the Tilt system with every head?

No. The Tilt system is compatible only with the Smooth Head. Tricolor and Hexacolor heads are too large for this function. Tilt works in one direction, left to right on the X axis, with an angle range of about +/-45 degrees.

Does Tilt or a multi-nozzle head reduce the working area?

Yes. A 3-nozzle head or the Tilt mechanism needs extra physical space, so the useful working area is naturally reduced, mainly in the X axis. If all nozzles must reach the same point, this must be included in the machine choice and fixture layout.

Can you integrate a rotary table as a 5th axis?

Yes, as a custom accessory. We build the rotary table for the application and integrate it directly into the machine control and G-code workflow. Synchronized nozzle movement and object rotation in one program is usually more precise and reliable than running an external third-party rotary table separately.

When does the heated plate make sense?

The heated plate is useful when drying speed, layer formation, or substrate temperature affects the result. It is a popular upgrade for lab work with drying-sensitive coatings, repeated samples, or processes where a more stable thermal condition improves repeatability.

02

Software and workflow

The machine is a G-code system, so the workflow should stay understandable and repeatable.

Do I need expensive software licences?

No. For G-code generation we provide a CZR plugin for Inkscape, a free vector editor. For sending prepared G-code to the machine we usually recommend Candle for simple operation or UGS Platform for more advanced control.

What does the Inkscape plugin actually do?

The plugin helps turn vector geometry into machine-ready path logic and G-code for the CNC airbrush workflow. It does not remove the need to tune the real spray process: speed, distance, nozzle opening, pressure, material behavior, and substrate absorption still decide the final result.

How is the machine controlled?

The standard machine includes a USB G-code controller. It interprets prepared G-code and sends signals to the stepper motors. The basic system controls X, Y, Z, and the A axis for smooth needle opening, while more complex setups can use additional axes.

Can I run the machine without a lab PC?

Yes. For production-style operation we can supply an external offline controller with LCD display and SD card. It lets the operator run prepared programs without keeping a laboratory computer connected during each cycle.

What is the USB and offline controller connection rule?

If you use the external offline controller through the serial connection, do not connect the USB cable from the machine to a PC at the same time. Use only one control connection to the machine at once.

Can I connect a CzRobotics head to my own CNC?

Usually yes for the Smooth Head. It can be connected as a 4th axis in your control system, with the motor wired to a stepper driver and the integrated limit switch wired for homing. If your system cannot drive a 4th motor, we can discuss a dedicated interface board.

Where do I get detailed installation files and operating downloads?

This public FAQ explains the decision logic and basic workflow. Detailed downloads such as plugin files, driver links, exact installation steps, and owner-level operating notes are best handled as guided support material for customers who are setting up or already running a CzRobotics system.

03

Ordering and shipping

Standard items can move through the shop. Engineered machines are handled as a confirmed B2B order.

How does ordering usually work?

Simple standard products can be ordered through the shop. For configured machines or custom accessories, the process starts with your request, then we confirm the configuration, issue a quotation or proforma invoice, and start the build after approval and payment.

What lead time should I expect?

For custom complete machines, the standard build time is 4 to 6 weeks from order confirmation and payment. Stocked parts and replacement components are usually shipped within 5 working days.

Do you ship internationally?

Yes. We ship worldwide, typically by courier service. For companies, universities, and laboratories, we can handle the usual B2B details such as bank transfer, invoice data, VAT information, customs details, and delivery contacts.

When should I use the shop and when should I request a quote?

Use the shop when the configuration is standard and the product page clearly matches your need. Request a quote when the setup includes a rotary table, unusual fixtures, circulation, integration work, special tests, or anything where the application decides the machine.

What should I include in a quote request?

The most useful request describes the material or liquid, target substrate, sprayed area, required repeatability, whether the part is flat or needs rotation/tilt, and where the current manual or production process starts to fail. Photos, drawings, sample dimensions, and safety constraints help us answer faster.

Can you test my material before I order?

In many cases, yes. You can send samples and material for a practical spray test. We can document the result, discuss limits, and use the test to choose the right head, nozzle, speed, distance, and fixture concept.

04

Support, parts, and materials

The fluid, the nozzle, and the working environment decide whether the process stays stable.

What liquids can I spray?

The system can work with many liquids close to water or milk viscosity, including inks, acrylics, lacquers, stains, and similar media. Solid particles must stay below about 50 microns. Larger particles can prevent the needle from closing correctly and cause unstable spraying.

How sharp will the sprayed edge be?

Airbrush spraying creates a naturally soft edge because the liquid is carried by air. The visible edge depends on nozzle size, distance, pressure, speed, viscosity, and substrate absorption. Porous or absorbent materials often show less visible overspray than smooth non-absorbing surfaces.

Which nozzle sizes are typically used?

Common airbrush nozzle sizes are around 0.2, 0.3, and 0.5 mm. Smaller nozzles are useful for fine work and low amounts, while larger nozzles are more tolerant of higher flow. The right choice depends on liquid behavior, particle size, required dose, and cleaning routine.

What materials should I avoid?

We strongly discourage fast-drying nitro paints for normal use. They dry quickly on the needle and inside the nozzle, which leads to frequent clogging. If your material dries aggressively, the cleaning routine and nozzle choice must be discussed before ordering.

How should the head be cleaned?

The safest routine is to flush the liquid path with a suitable cleaner immediately after use and before the material dries. Needles and nozzles are service parts, so they can be cleaned or replaced when needed, but the exact cleaning liquid must match the material you spray.

What if the material sediments?

For suspensions and media that settle in the reservoir, we can prepare a custom head modification for a circulation loop with a pump. The goal is to keep the medium moving between reservoir and head so sedimentation does not break the spraying process.

Do you supply spare parts and service items?

Yes. Nozzles, needles, heads, fittings, electronics, cables, and other replacement parts can be supplied separately. This matters because repeatable spraying depends on keeping the fluid path, needle, nozzle, and control electronics in good condition.

Do you provide ventilated cabinets or ATEX systems?

No, we do not manufacture ventilated cabinets. We recommend using a suitable spray booth or chemical fume hood from a specialized supplier. For volatile or flammable substances, the user is responsible for following ATEX requirements and providing extraction that prevents an explosive mixture from forming.

Need a specific answer

Describe the application and we will help narrow the setup down

That is usually faster than browsing product pages when the process itself is unusual.

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